Refunds

Personal information

First name

Surname

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Order details

Order number / Invoice number

Order price

Order date and time

Europe/Prague

Message

According to Law § 1829, the consumer has the right to withdraw from the contract within 14 days of purchase. The ticket may not be used. Tickets purchased for iQPLANETÁRIUM for a specific day and screening are exempted from Section 1837 (1) (j) and therefore cannot be withdrawn from the contract in this case.